Hexagon Cat Shelves, Wall Mounted Cat Furniture | Rubber Wood

This Hexagon Cat Wall Furniture Set has multiple levels to explore and includes cat walks & steps for lounging. It prevents your kitties from competing for the same space. This helps to reduce stress in anxious cats and curb unwanted behavior such as fighting and territory marking. One of the notable features of this set is three hexagon cat perches – three popular spots for relaxing or quickly zipping across the layout. Whether you have chill cats who are looking to rest on a perch or high-energy cats who want to climb the steps up and down, this set will meet the needs of any kitty. This cat shelves set is great for multi-cat households.

• Natural rubber wood, environmentally friendly and sustainable.
• Recommended for indoor use.
• Supports weights up to 22.5kg/49.6lbs.
• Suitable for both solid walls and drywall.
• 50 days risk free trial. Shipping & returns are on us and there are no restocking or hidden fees.

Thank you for visiting and shopping at PETOMG. The following are the terms and conditions that constitute our Shipping Policy.

Products in the petomg online store are available in the US, AU & UK. All non-custom orders are processed within 1 working day and free shipped in the US, AU & UK. Orders are not shipped or delivered on weekends.

For items that are on backorder, we will strive to dispatch the items as soon as they become available. The items will be shipped in an order with respect to the dates the orders are received. All custom order items are non-refundable and non-exchangeable.

The items are delivered to the delivery address indicated by the customer in the order at the latest on the date indicated during the order and according to the region of delivery. Delivery periods may be longer during busy operating periods.

Country	Processing Time	Shipping Time	Total Delivery Time
US	1 working day	1 - 5 working days	2 - 6 working days
AU	1 working day	1 - 5 working days	2 - 6 working days
UK	1 working day	1 - 3 working days	2 - 4 working days

 

For non-custom orders :

• We will cover 100% of your shipping cost and tax. You will not need to pay extra for any items you purchase. 
• We guarantee that your order will be shipped from our local warehouses (Melbourne & Sydney in AU, Chino in the US, Cannock in UK) within 1 working day once your payment has been completed.
• We will match you with the most efficient delivery service provider based on the address of your order. Delivery times will depend on the service provider and can take from 2 to 6 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road control etc). 
• Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

You can always contact us for any question at support@petomg.com.

 

For custom orders :

• We will cover 100% of your shipping cost and tax. You will not need to pay extra for any items you purchase.
• For customized services, please communicate with support@petomg.com to confirm before placing an order. We proactively send you draft orders. Customized orders need to be produced separately by the factory and will take 1-2 working days.
• For customized services and items, please confirm the accurate information when placing an order. We’re sorry that we do not support later information changes.
• We will match you with the most efficient delivery service provider based on your order address. Delivery time will depend on the service provider and may take 4-6 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road restrictions, etc.). Once the package has been delivered, we will email you the tracking number for the package.
• Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

You can always contact us for any question at support@petomg.com.

 

Note:

1) All of our orders are shipped via DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers, depending on your location.
2) We cannot deliver to PO Boxes and Military Addresses (APO, FPO).
3) Before you place your order, please confirm the shipping address, as later changes may result in additional charges.

 

Shipment confirmation & Order tracking

1. A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible.
2. A tracking number will be sent to you by email once your item is shipped out. The tracking number will be active within 24 hours.

 

Customs and Import Duties

On occasion, additional customs or import duties cannot be avoided. If you do incur charges, please do not hesitate to contact us at support@petomg.com.

50 days free refund and exchange.

For more details, please email at support@petomg.com or click here.

PETOMG Pet Furniture Cleaning Guide

Thank you for choosing PETOMG pet furniture! The following tips will help you keep your pet’s furniture looking its best.

1. How to clean the wood?

• The wooden boards on PETOMG pet furniture are made of rubber wood, and the surface of the wood is also brushed with an environmentally friendly coating to prolong the use of the wood. Use a damp (non-abrasive sponge) and some non-toxic cleaning agents (such as dish soap) lightly scrub the board. Make sure to keep the scratching posts and pads from getting wet. At last, wipe the board dry with a clean cloth.

2. How to clean the scratchingposts and pads?

• Our scratching posts and pads are made of sisal (The cat scratching posts of cat wall products are wrapped with kraft paper. The floor-to-ceiling cat tower's scratching posts are made of kraft paper tubes). The materials are absorbent, so you should not clean them with water. You can use a vacuum cleaner to remove all the dust and grime. If one of the posts does get wet or wet, be sure to act quickly and dry it completely with a hair dryer using cool air.

3. How to reduce mold damage to furniture in a healthy and environmentally friendly way?

• Regularly clean the room where the product is located, especially after pets are outdoors, as they may carry mold spores in their paws and hair.
• Regularly ventilating the room will bring clean air into the room and blow away moisture, thus preventing the growth of mold.
• Do not store pet furniture in wet rooms (such as bathrooms, laundry rooms, etc.) Pet owners living in humid climates must pay extra attention to the placement of pet furniture, taking into account the product's need for a dry environment.

• Choose the Free Design service and place an order
• Provide photos and dimensions of the installation area
  Include special requirements and your budget range
  Send everything to support@petomg.com
• Within 48 hours of receiving your email, we will provide you with two different combination options
• We offer unlimited design revisions until you are fully satisfied
• The Free Design fee will be deducted from the final order total
• If you're not satisfied or change your mind, a full refund will be issued