Black Friday Promise: 90-Day Return Guarantee for Worry-Free Shopping!🐾

🎁 Get a free cat plush (your choice of style) with any cat furniture purchase

🚚 Free Shipping on Any Purchase Over $59!

Q&A-1-1

How Many Discount I Can Get to Join the Channel Partners Program?
Is It More Than the Bulk Orders Program?

Channel Partners Program offers different discount rate to different level of channel partners according to sales performance. If you fall into one category, you could get promised discount as well as marketing support which usually includes advertising spending, free gifts for loyalty program, dead stock switch, material support and etc.

 

How Do I Place an Order?

Generally speaking, once you receive your quote and determine that you’d like to proceed, we will send you an proforma invoice(PI). Meanwhile, we will ask for your payment information. You will be able to review your PI and confirm your order before proceeding to payment. Upon receiving your payment information, we will place your order and update you the delivery schedule accordingly. You will receive order updates every three days from our customer service team after the order placement.

 

Do You Offer Customization Services on Your Products?

Currently, we offer pet photos, names, birthdays and product sizes customization for part of the series. Please kindly be aware that an extra cost may incur for custom service. Besides, we do not offer customization on our brand. However, we are more than happy to discuss the possibility of a co-branding or crossover project.