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PETOMG  |  SKU: FTCA001

PETOMG Floor to Ceiling Cat Tower Accessories | Cat Steps | Rubberwood

£29.00

Style

Description

Build a floor-to-ceiling cat tower and make it the ultimate playground for your feline friends. A variety of accessories that can be arranged according to your cat's preferences.

Made from rubber wood, which is not only sturdy but also eco-friendly and sustainable. The wood is treated to ensure that it will last for years to come.

Multi-accessories that can be arranged in DIY configurations, such as steps, perches, and hideaways, providing your cat with plenty of options for play, rest, and exploration.

Easy to assemble, it allows you to create a unique and personalized space for your cat. Whether you have one cat or multiple, this tower offers ample space for everyone.

Invest in this floor to ceiling cat tower and provide your furry friend with a fun, safe, and comfortable space to call their own.

Features & Details

  • Natural rubber wood, environmentally friendly and sustainable.
  • Recommended for indoor use.
  • Supports weights up to 22.5kg/49.6lbs.
  • Solid walls are recommended. For other wall types, please refer here.
  • 50 days risk free trial. Shipping & returns are on us and there are no restocking or hidden fees.

Shipping Policy

Thank you for visiting and shopping at PETOMG. The following are the terms and conditions that constitute our Shipping Policy.

Products in the petomg online store are available in the US, AU & UK. All non-custom orders are processed within 1 working day. Free shipping (over $59 in the US, over A$79 in AU, over £49 in the UK). Orders are not shipped or delivered on weekends.

For items that are on backorder, we will strive to dispatch the items as soon as they become available. The items will be shipped in an order with respect to the dates the orders are received. All custom order items are non-refundable and non-exchangeable.

The items are delivered to the delivery address indicated by the customer in the order at the latest on the date indicated during the order and according to the region of delivery. Delivery periods may be longer during busy operating periods.

Country
Processing Time
 Shipping Time
Total Delivery Time
US
1 working day
1 - 5 working days
2 - 6 working days
AU
1 working day
1 - 5 working days
2 - 6 working days
UK
1 working day
1 - 3 working days
2 - 4 working days

 

For non-custom orders :

  • We guarantee that your order will be shipped from our local warehouses (Melbourne & Sydney in AU, Chino in the US, Cannock in UK) within 1 working day once your payment has been completed.
  • We will match you with the most efficient delivery service provider based on the address of your order. Delivery times will depend on the service provider and can take from 2 to 6 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road control etc). 
  • Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

You can always contact us for any question at support@petomg.com.

 

For custom orders :

  • For customized services, please communicate with support@petomg.com to confirm before placing an order. We proactively send you draft orders. Customized orders need to be produced separately by the factory and will take 1-2 working days.
  • For customized services and items, please confirm the accurate information when placing an order. We’re sorry that we do not support later information changes.
  • We will match you with the most efficient delivery service provider based on your order address. Delivery time will depend on the service provider and may take 4-6 working days depending on the delivery distance (unavoidable factors include but are not limited to bad weather, road restrictions, etc.). Once the package has been delivered, we will email you the tracking number for the package.
  • Once your order has been placed, we will track on your order delivery. In case of abnormal delivery, we will take immediate action and contact you.

    You can always contact us for any question at support@petomg.com.

     

    Note:

    1) All of our orders are shipped via DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers, depending on your location.
    2) We cannot deliver to PO Boxes and Military Addresses (APO, FPO).
    3) Before you place your order, please confirm the shipping address, as later changes may result in additional charges.

     

    Shipment confirmation & Order tracking

    1. A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible.
    2. A tracking number will be sent to you by email once your item is shipped out. The tracking number will be active within 24 hours.

     

    Customs and Import Duties

    On occasion, additional customs or import duties cannot be avoided. If you do incur charges, please do not hesitate to contact us at support@petomg.com.

    1. Please send us a copy of the customs duties receipt via email.
    2. A refund will be processed within 3-5 working days of receiving your receipt.

    Refunds & Exchanges

    First of all, we would like to thank you for your purchase. Please read the description of the product, the shipping policy and the refund policy carefully before you place an order to ensure this remains consistent with your wishes.

    Customers are entitled to a replacement or refund within 90 days due to major defects in product quality or product broken.

    We will work with you to make sure you are satisfied with your purchase - if you are not satisfied with the product, neither are we! Please give us the chance to work with you to find a resolution via email at support@petomg.com with the description of the issue along with pictures or video.

    If you would still like to proceed with a return, let us know within 90 days after you receive the package and we will provide a return label. Please repack your product in the original packaging (if possible), paste the label on the box, and send back to our warehouse. You will not be liable for the logistics costs of returning the items. A full refund will be issued within 48 hours (working days) after we have received your return and inspected. Under normal circumstances, the refund arrival time is within 10 working days, and the specific arrival time is subject to the announcement of the bank handling the refund. Returns will not be allowed after 90 days unless an extension is granted.

    If the delivery you receive is different from the description due to warehouse reasons, you will need to email us at support@petomg.com and provide us with the order number and the actual product information received. After our confirmation, you can choose one of the following two options: (a) we will replace the correct or missing product for you within 48 hours (working days) free of charge; (b) you may choose to return the product, in which case you will not be liable for the logistics costs of returning the goods. Your full refund will be completed within 48 hours (working days) after we have received the product. Under normal circumstances, the refund arrival time is within 10 working days, and the specific arrival time is subject to the announcement of the bank handling the refund.

    In case of other special circumstances with a return request, please contact us for feedback on your situation and we will coordinate the processing of your return request.

    We will reply to you by email within 48 hours (working days) of receiving your return request in any case to represent your order in the after-sales process.


    NOTE:
    Please be advised that change-of-mind returns, exchanges, and refunds are not accepted. Customers are entitled to replacements or refunds for major defects or damaged with our products within 90 days, as stated in consumer guarantees.

     

     The following circumstances may affect your return or exchange:

    1. No returns/refunds will be accepted without prior notice to us and we may refuse to accept your parcel and be disqualified from returning it as a result.

    2. No delivery received due to discrepancy between the actual delivery address and the order address.

    3. Delivery delay caused by other unavoidable factors, including but not limited to bad weather or road control, etc.

    You can always contact us for any return/refund question at support@petomg.com

    Care Guide

    PETOMG Pet Furniture Cleaning Guide

    Thank you for choosing PETOMG pet furniture! The following tips will help you keep your pet’s furniture looking its best.

    1. How to clean the wood?
    • The wooden boards on PETOMG pet furniture are made of rubber wood, and the surface of the wood is also brushed with an environmentally friendly coating to prolong the use of the wood. Use a damp (non-abrasive sponge) and some non-toxic cleaning agents (such as dish soap) lightly scrub the board. Make sure to keep the scratching posts and pads from getting wet. At last, wipe the board dry with a clean cloth.
    1. How to clean the scratchingposts and pads?
    • Our scratching posts and pads are made of sisal (The cat scratching posts of cat wall products are wrapped with kraft paper. The floor-to-ceiling cat tower's scratching posts are made of kraft paper tubes). The materials are absorbent, so you should not clean them with water. You can use a vacuum cleaner to remove all the dust and grime. If one of the posts does get wet or wet, be sure to act quickly and dry it completely with a hair dryer using cool air.
    1. How to reduce mold damage to furniture in a healthy and environmentally friendly way?
    • Regularly clean the room where the product is located, especially after pets are outdoors, as they may carry mold spores in their paws and hair.
    • Regularly ventilating the room will bring clean air into the room and blow away moisture, thus preventing the growth of mold.
    • Do not store pet furniture in wet rooms (such as bathrooms, laundry rooms, etc.) Pet owners living in humid climates must pay extra attention to the placement of pet furniture, taking into account the product's need for a dry environment.

    Payment & Security

    Payment Methods

    • Amazon
    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Mastercard
    • PayPal
    • Shop Pay
    • Venmo
    • Visa

    Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

    Customer Reviews

    Based on 337 reviews
    92%
    (311)
    7%
    (24)
    0%
    (1)
    0%
    (0)
    0%
    (1)
    J
    Jenny Kostroff

    This product arrived moldy (all the rope around the posts and the rug mat) and the wood parts were broken too. I was excited for this design but the product is terrible.

    J
    Jason Greenawalt (Miami, US)
    Excellent Quality!!

    I am very happy with my purchase, My only suggestion would be to round off the corner of the wooden planks as they can really hurt if accidentally hit the corners.

    j
    jennifer heath (Brookhaven, US)
    Better than expected

    Very nice, simple to assemble. Will be getting shelves in a few weeks.

    A
    Amy

    My girls love their shelf! Would attach a photo if I could. The materials are high quality and I personally find this more attractive than a lot of cat trees/furniture. Less expensive as well (though I got it on sale). Easy to install, I just had to look up how to use the drywall anchors. Also great for smaller spaces where less floor space is available.

    A
    Amy (Chicago, US)

    My girls love their shelves. High quality, easy to install (just had to look up how to use the drywall anchors) and more attractive than most cat trees. Also a great solution for small spaces with less floor space.

    I
    Iris Lee (Brisbane, AU)
    Cat house

    Excellent customer service and the timber and craftsmanship with these cat towers and houses is second to none. Incredible , solid and beautiful. I can only recommend. It is worth every dollar.
    I will never offset from somewhere else

    A
    Alex Barton (Williamsburg, US)
    Cat shelf

    Item came broken, but company fixed it immediately. Cats love the new shelf!!! Amazing customer service. Thank you!!

    T
    Troy White (Sydney, AU)
    Most stylish Pet Park ever!!

    A huge shoutout to Richard from PetOmg for delivering not just the best customer service ever, but an absolutely stunning product as well!
    Our new Pet Park is everything we hoped for and more—elegant cream trimming, a gorgeous brushed matte black metal finish, and impeccable style.
    Our fur babies are absolutely in love with their new Christmas present—it’s officially their favourite spot! 🐾
    Thank you, Richard, for going above and beyond to make this experience so amazing. You’ve definitely earned a lifelong customer. My husband calls it Parclaw. (Parcour) 😅

    K
    Karel

    This is a great option for cats that love to climb. While there was some broken pieces, the seller quickly shipped me replacement pieces. Instructions were great and quality is really good for the price. It is really tall so prepare to setup preferred room as it might be tough to build and then move. Now, I need to entice my cat to try climbing to the highest point...

    H
    Hemlata Raman (Sydney, AU)

    PETOMG Cat Tree Floor to Ceiling, Rubber Wood, No Drilling, Adjustable Height(89.4'' - 109'')

    Various shapes, free combination

    According to your aesthetic and cat's preferences, freely match different platforms.

    Easy to assemble and disassemble, simple and convenient.

    No need to punch holes in the wall, still give your cat a perfect play and rest area.

    PETOMG

    PETOMG Floor to Ceiling Cat Tower Accessories | Cat Steps | Rubberwood

    From £19.00
    Build a floor-to-ceiling cat tower and make it the ultimate playground for your feline friends. A variety of accessories that can be arranged according to your cat's preferences.

    Made from rubber wood, which is not only sturdy but also eco-friendly and sustainable. The wood is treated to ensure that it will last for years to come.

    Multi-accessories that can be arranged in DIY configurations, such as steps, perches, and hideaways, providing your cat with plenty of options for play, rest, and exploration.

    Easy to assemble, it allows you to create a unique and personalized space for your cat. Whether you have one cat or multiple, this tower offers ample space for everyone.

    Invest in this floor to ceiling cat tower and provide your furry friend with a fun, safe, and comfortable space to call their own.

    Style

    • F01
    • F05
    • F06
    • F07
    • F08
    • F09
    • F10
    • F11
    View product