Custom Pet Photo Frame - Arch

Name: Custom Pet Photo Frame - Arch
Brand: PETOMG
SKU: CPF03-UV
Price: 100.0 USD
Availability: InStock

PETOMG | SKU: CPF03-UV

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Descripción

Features & Details

Natural rubber wood, environmentally friendly and sustainable.
Recommended for indoor use.
Supports weights up to 22.5kg.
Solid walls are recommended. For other wall types, please refer here.
Eligible returns may be requested within 60 days of delivery. For non-quality returns, return shipping is customer-paid.

Care Guide

PETOMG Guía de limpieza de muebles para mascotas

¡Gracias por elegir los muebles para mascotas PETOMG! Los siguientes consejos le ayudarán a mantener los muebles de su mascota en su mejor aspecto.

¿Cómo limpiar la madera?

Las tablas de madera de los muebles para mascotas PETOMG están hechas de madera de caucho y la superficie de la madera también está cepillada con un revestimiento ecológico para prolongar su uso. Utilice una esponja húmeda (no abrasiva) y algunos agentes de limpieza no tóxicos (como jabón para platos) para frotar ligeramente la tabla. Asegúrese de evitar que los postes y las almohadillas para rascar se mojen. Por último, seque la tabla con un paño limpio.

¿Cómo limpiar los rascadores y las almohadillas?

Nuestros postes y almohadillas para rascar están hechos de sisal (los postes para rascar para gatos de los productos de pared para gatos están envueltos con papel kraft. Los postes para rascar para gatos de la torre para gatos del piso al techo están hechos de tubos de papel kraft). Los materiales son absorbentes, por lo que no debes limpiarlos con agua. Puedes utilizar una aspiradora para eliminar todo el polvo y la suciedad. Si uno de los postes se moja o moja, asegúrate de actuar rápidamente y secarlo completamente con un secador de pelo con aire frío.

¿Cómo reducir los daños causados por el moho en los muebles de forma saludable y respetuosa con el medio ambiente?

Limpie periódicamente la habitación donde se encuentra el producto, especialmente después de que las mascotas estén al aire libre, ya que pueden portar esporas de moho en sus patas y pelo.
Ventilar la habitación con regularidad traerá aire limpio a la habitación y eliminará la humedad, evitando así el crecimiento de moho.
No almacene muebles para mascotas en habitaciones húmedas (como baños, cuartos de lavado, etc.). Los dueños de mascotas que viven en climas húmedos deben prestar especial atención a la ubicación de los muebles para mascotas, teniendo en cuenta la necesidad del producto de un ambiente seco.

I ordered the wrong size and customer support was incredible! They created an additional custom order for me immediately with the correct additional parts to make it fit. The manual instructions aren’t great but the product itself is 10/10 my cats love it

Amazing!!!!

I’ve been wanting to buy the wall furniture for a cat for a years and finally the time was right and I have a healthy, agile young cat that will use it! I really like how well-made everything is, it comes with clear instructions and even comes with extra pieces and spare parts for building each piece. Everything is really sturdy, it fits together super well and looks really nice. My cat loves it and was jumping on it almost immediately.

Cat loves it

Great quality great look and cat is obsessed. LOVE

Great packaging, decent instructions. I had a question regarding the installation, reached out through chat on their website (on a Saturday afternoon), got an answer from a human in about an hour. Our chonk is loving his new tree!

Multi-Tier Cat Tree - a battle against the instructions and components

The 3-Stars come solely from the fact that the finished product looks great in spite of itself. This never needed to be as frustrating an experience as it was, given the price point of this tree.

Put simply, I am appalled at the instructions. From shifting verbiage (hydraulic lever versus adjustment lever - are those different? who knows! nothing is appropriately labeled aside from assigned letters!), to the visual representations for specific wood pieces being literal mirrors of the actual pieces, I felt like I needed a Master's Degree in Functioning Discernment to figure out what the instructions' intent was for every step.

Several of my wood pieces (A, B, C, and P) didn't have pre-drilled starter holes for ease-of-use with the provided screwdriver. You basically need a drill for put this tree together effectively.

The plastic bowl platform - is the plastic bowl supposed to just sit on the wood platform? If so, why does the plastic bowl have 4 screw-holes? Why does the plastic not fit snugly in the indented section of the wood, where it clearly should rest? Who knows! The instructions for the step skip over it entirely! I ended up using the 4 remaining screws to fasten the bowl onto the wood platform, but of course the screws are longer than the wood, so pointy screws are sticking out from the bottom of the platform.

Two of the velcro-mats were missing velcro strips. I had to use my own velcro strips for this.

Finally, the instructions should include a disclaimer that using 3M Velcro strips to secure the base to wood will inevitably damage the wood (or stain) should you ever decide to move the tree in the future. Maybe even acknowledge what strategies to potentially mitigate this, like using a blow-dryer to heat the residue before pulling off the wood.

What's most frustrating is that this product looks great, does in-fact securely fasten to the ceiling, and my cats took a liking to it immediately. Otherwise... what an absolute shit-show.

Hi Griffin,

Thank you for taking the time to share such detailed and candid feedback with us. We are genuinely thrilled to hear that the finished cat tree looks great in your home, stands sturdily against the ceiling, and that your cats took to it right away!

At PETOMG, our pets' comfort and safety are at the core of everything we do. We sincerely apologize for the frustration caused by the assembly instructions, the unclear terminology, and the missing velcro strips.

To clear up the confusion regarding the transparent acrylic dome: it is actually intentionally designed to rest securely inside the carved wooden groove via gravity—no screws or hardware are required. This ensures a snug fit while allowing easy removal for routine cleaning. The pre-molded holes on the acrylic rim are from a universal mold shared with our wall-mounted series and are not meant to be used for this tension model. We take full responsibility for our manual failing to make this clear.

Your cats' safety is our utmost priority. To completely eliminate any risk from the sharp screw tips underneath, we have already reached out to your email directly to provide a brand-new replacement wooden platform at no charge, along with the missing velcro strips.

Your constructive points regarding diagram clarity, terminology, and floor protection—especially your brilliant tip about using a hairdryer to cleanly remove adhesive residue—are immensely valuable. We are actively incorporating these directly into our updated manuals and video tutorials.

Thank you again for helping us do better for you and the pet parent community.

Warm regards,
— The PETOMG Team

Amazing experience!!! Customer service is phenomenal!

Best Customer Support of my life!

We've recently moved and learned that our PETOMG floor to ceiling cat tree didn't work for our new space. Customer support went ABOVE AND BEYOND with insanely quick responses, and managed to solve our problem within a DAY! Shipping was a breeze, and the additional pieces were a perfect price and fit. This has absolutely been the best customer support I've ever experienced from any brand. ever. period. I highly recommend this company. The furniture is high quality and my cats love it! i will be returning for any future cat furniture needs. Absolutely phenomenal.

Cats Rule!

I love how nice it looks,cats love hanging out watching us!

Cat Wall Tunnel

I ordered the Cat Wall Tunnel for my calico kitten and she absolutely loves it! There was a small problem with some of the holes not being pre-drilled but the company was quick to solve the problem. I am very happy with my purchase and will definitely be a return customer. A+++ Customer Service!!! Thank you so much!

Sturdy and Look Beautiful

My cats love these! They’re obsessed. The shelves were all really straightforward to install, and even in dry wall are very sturdy even with my chonkier cat leaping around.